Privacy Policy

1. Who We Are

POINT LAB ltd. ("we", "us", or "our") is a company that operates https://www.logopoint.co/, an online service that provides graphic design services, such as logotype and brand identity design, but not limited to them. 

We are committed to protecting your privacy and managing your personal data responsibly in line with applicable European and Bulgarian data protection laws, including the General Data Protection Regulation (GDPR) and the Bulgarian Personal Data Protection Act.

2. Data Contoller

POINT LAB ltd.
‍UIC: 208349123
VAT Number: BG208349123
Address: Bulgaria, Blagoevgrad, Postal Code 2704, Elenovo district, No. 59, entrance B, fl. 7, apt. 19
Contact: hi@logopoint.co

3. What Personal Data We Collect

a) Data You Provide

We collect personal data when you:

• Submit forms via Tally.so (e.g., name, email, project details)
• Make a payment via Stripe (we do not store your card details)
• Contact us via email or our website

b) Data Collected Automatically

• IP address, browser, device, OS
• Website interactions (e.g., page views, button clicks)
• Referral source and location
• Cookie and tracking data (if consented)

4. How We Use Your Data

We use your data to:

• To provide and manage our services
• To process inquiries, form submissions, and questionnaire submissions
• To manage and verify payments
• To improve our website and user experience
• To comply with legal and tax obligations

5. Legal Bases for Processing

We rely on the following lawful bases under applicable data protection law:

• Consent – for marketing emails and form submissions
• Contractual necessity – to provide our services
• Legal obligation – for invoicing and financial compliance‍
• Legitimate interest – for improving the website and business operations

6. Third-Party Services We Use

We share your data with GDPR-compliant service providers that help us operate our business and website:

Note: Google Tag Manager itself does not collect personal data. However, it may load other scripts (e.g., Analytics or Meta Pixel) that only run after you provide cookie consent.

Where data is transferred outside the EU, we ensure adequate protection via Standard Contractual Clauses (SCCs) or equivalent safeguards.

7. Cookie Policy and Consent

We use Finsweet Cookie Consent for Webflow to collect and manage your cookie preferences.

Cookie Categories:

• Essential – Required for the site to function properly
• Analytics – Used only with consent to measure website use (e.g., Google Analytics)
• Marketing – Used only with consent to personalize ads (e.g., Meta Pixel)
• Personal – Used only with consent to store and manage user preferences or data that personalize your experience (e.g., saved form inputs, language selection)

Consent preferences are securely stored using Cloudflare. Non-essential cookies are not loaded unless you explicitly accept them.

See our Cookie Policy for more details.

8. Data Retention

We retain personal data only as long as necessary:

• Form submissions: up to 12 months
• Payment + billing data: up to 10 years
• Analytics data: up to 26 months‍
• Cookie consent logs: up to 12 months

9. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion ("right to be forgotten")
• Restrict or object to data processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with the Bulgarian Data Protection Authority (CPDP)

Supervisory Authority (Bulgaria):

Commission for Personal Data Protection (CPDP)
Website: https://www.cpdp.bg/en/
Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria

10. Data Security

We implement appropriate technical and organizational measures to secure your data:

• SSL encryption (HTTPS)
• Access control and data minimization
• Secure, vetted third-party processors

11. Changes to This Policy

We may revise this Privacy Policy to reflect legal or operational updates. Changes will be posted with a new “Last Updated” date.

12. Contact us

If you have questions about this Privacy Policy or your data, please reach out to us via email hi@logopoint.co.